Scroll down to see Script ActiveX control marked safe for scripting*, and enable it.Scroll down the Security Setting list to Run ActiveX controls and plug-ins, and enable it.Select Security tab and click on Custom level.In Windows Search box type Internet Options and hit Enter.Option 3: Verify that Active X controls are enabled If Proxy requires authentication: enter Proxy and Credentials in Autodesk Desktop App.Check Internet Option (in Internet Explorer) for "Automatically detect settings" is turned off or turn on Automatically detect settings and Use a proxy server." Then enter the Proxy IP-Address + Port.
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Make sure Autodesk software is not restricted from accessing the domains listed in the article: Which URLs/Protocols need to be white listed for Autodesk Subscription Licenses.
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Note: If AutoCAD version is 2018 is being used, install the Autodesk License Service (圆4) - 5.1.5 Hotfix installation.
Using the incorrect account information will always result in the error. Note: before attempting any of of the solutions below, confirm that the correct account information are being used to sign into the product. Otherwise, refer to the following solutions: If this error occurs on the system that has LogMeIn installed, refer to "The License manager is not functioning or is improperly installed" on systems with LogMeIn installed.